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Frequently asked questions

What services do you offer?

-We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and more.

 

Do you provide cleaning supplies?

-Yes, we bring our own eco-friendly cleaning supplies and equipment. However, if you have specific products you prefer, we're happy to accommodate.

 

How much will it cost to clean my home?

-The cost depends on various factors such as the size of your home, the type of cleaning required, and any additional services you may need. We offer customized quotes based on your specific needs.

 

Are your cleaners insured and bonded?

-Yes, all our cleaners are fully insured and bonded for your peace of mind.

 

Do I need to be present during the cleaning?

-It's completely up to you. Many of our clients provide us with access to their homes, while others prefer to be present.

 

How long will the cleaning take?

-The duration depends on the size of your home and the extent of cleaning required. We can provide estimated timeframes based on your specific needs.

 

Can I schedule a cleaning on weekends or evenings?

-Yes, we offer flexible scheduling options including weekends and evenings to accommodate your busy schedule.

 

Do you offer recurring cleaning services?

-Yes, we offer weekly, bi-weekly, or monthly cleaning services to ensure your home remains consistently clean.

 

What safety measures do you have in place, especially regarding COVID-19?

-We follow strict safety protocols to protect both our clients and our staff. This includes wearing masks, practicing social distancing, and using disinfectant products approved by health authorities.

 

What if I'm not satisfied with the cleaning?

-Your satisfaction is our priority. If you're not happy with the cleaning, please let us know within 24 hours, and we'll gladly re-clean the areas in question at no extra cost.

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